Help

How to buy

Buying from Random is simple. Since almost every piece is unique, we suggest not waiting too long if something catches your eye.

Step by step

  1. Choose your piece. Browse the shop, look at the photos and check the measurements in centimeters: they're in the description and in the last photo of each product.
  2. Add it to your cart. If the piece has size or color options, pick them first. You can keep adding pieces.
  3. Review your cart. Tap the bag icon to see what you chose and go to checkout.
  4. Fill in your details and address. We use your address to show the shipping options.
  5. Choose how to pay and confirm. Select a payment method and place your order. We show you the order number and send you an email.
  6. Pay and receive. Complete the payment. Once it's credited we prepare the package and let you know when it ships.

Before confirming

  • Compare the piece's measurements with one of your own that fits well. We explain how in the Size guide.
  • Check that your email and phone are correct: that's how we contact you.
  • See the payment methods and shipping options.

From abroad

If you're buying from another country, you see prices in US dollars, pay with Binance and we arrange shipping with you. See International shipping.

After buying

You can track your order from the link shown at the end of your purchase. If you need to change something, write to us as soon as possible, especially if it hasn't shipped yet.